ABOUT US:
Love Serve Remember is the family owned community-driven hospitality company that runs Cafe Gratitude. We are proud to offer compensation that sets a new standard for the industry by offering higher hourly rates, benefits (medical, vision, dental), employee discounts, as well as favorable initiatives to retain our team members. We understand that our team is the cornerstone to our business’ success.
You can find our neighborhood spots and destination restaurants around the Southern California area, and we serve 100% organic, plant-based local ingredients every day. Our mission is to combine exceptional service and culinary excellence in a relaxed and approachable, yet bustling atmosphere while inspiring our team to live inspired lives. We strive to build a very strong team and seek individuals for their friendliness, intelligence, work ethic and professionalism. We expect that each member of our team will make choices based on the priorities set forth by our mission, demonstrating extraordinary care and respect for: each other, our guests and our community.
A DAY IN THE LIFE:
As Floor Manager, you are responsible for overseeing the daily operations of your restaurant. You are the leader in creating a working environment that is safe, functional and transformative for customers and employees, ensuring an enjoyable and satisfying experience for guests of the restaurant. You will manage overall operations of the Restaurant including kitchen, floor, and bar:
- Act as the conduit between our employees’ and our guests’ experiences
- Work directly with your General Manager, other management team members, and employees to support efficiency and communication
- Promote company culture
- Monitor and maintain food and service quality
- Ensure cleanliness and restaurant appearance standards
- Manage the successful completion of the opening/closing duties
- Oversee and ensure the accuracy of all credit card transactions on your shift
- Respond to customer complaints
- Oversee the training of new staff members
- Oversee the daily staff schedule, adjusting when and where necessary
- Communicate with Human Resources regarding any employee matters or concerns
- Complete employee write-ups and be in communication with your General Manager and/or Human Resources regarding employee issues
- Complete employee reviews with the help of the General Manager and fellow managers
- Support the sustainable and profitable running of your restaurant by enforcing and supporting the restaurant strategy
- Manage food waste
- Ensure the compliance of all applicable labor laws
- Ensure that employees know and follow all health codes, safety procedures, and standards
- Communicate any repair or maintenance issues to your General Manager
- Uphold and enforce all company policies per employment handbook
Job Type: Full Time
Salary: $65,000 - $70,000
Benefits: Employer Sponsored Health Benefits (Medical, Dental, Vision), PTO, Brand Discounts, Manager Meal Card